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| Horse n' Harness 146 S. Broadway Salem Ohio 44460 Phone: (330) 337-7343 Fax: (330) 337-8925 jannaomi@cboss.com |
Amish Horse 'N Harness Store Policies
Amish Horse 'N Harness
| Payment There is a $20.00 minimum on all orders. We will accept personal checks, money orders, Paypal payments, or credit cards. Customers who wish to pay by check or money order: Email or call us before placing an order, as our online store cannot process these type of payments. Customers who wish to pay by credit card: If you do not process your card through Paypal, you will have to call us with your card's information so we can process it in-store during our business hours. We only accept Visa and Mastercard. Our number is 330-337-7343 and we are available from 9:00am - 6:00pm Monday through Friday and 9:00am - 2:00pm on Saturday. We recommend processing through Paypal (especially if we can't accept your card here), but if you must process it offline, contact us before ordering! **Ohio buyers will pay state sales tax** Shipping and Handling Info Collars, Hames, and other non-book items: Shipping and handling charges will be calculated using our UPS Online tools for anywhere in the United States. Please select one of the UPS options for your shipping option. Since will be shipping via UPS, we will need a physical address instead of a PO Box. For customers in other countries we will ship via USPS, so contact us before your purchase for your shipping rate. An additional packaging fee of 5.00 will also be added for international customers. Books: Books will be shipped at a flat rate, so select Book Rate as your shipping option when you check out. NOTE: All Shipping calculations are subject to change. Refund Policy We will be happy to give you a refund if you receive the collar and it is the wrong size. However, we have other sizes available, so please get in touch before sending the collar back! **Buyer pays all shipping costs**. Contact Information If you have any questions about our products or if you want to request a different size or style, email us at owners@horsenharness.com or you can give us a call at 1-330-337-7343 during regular business hours and we will be happy to assist you. Seller's Guarantee My selling practices are honest and fair. If you feel I have misrepresented my product, please get in touch with me and I will be happy to work any problems out. |
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