

| Horse n' Harness 146 S. Broadway Salem Ohio 44460 Phone: (330) 337-7343 Fax: (330) 337-8925 owners@horsenharness.com |

| Payment We will accept credit check, money order, Paypal payments, or credit cards. Customers who wish to pay by check or money order: Email or call us before placing an order, as our online store cannot process these type of payments. Customers who wish to pay by credit card: If you do not process your card through Paypal, you will have to call us with your card's information so we can process it in-store during our business hours. We only accept Visa and Mastercard. Our number is 330-337-7343 and we are available from 9:00am - 6:00pm Monday through Friday and 9:00am - 2:00pm on Saturday. We recommend processing through Paypal (especially if we can't accept your card here), but if you must process it offline, contact us before ordering! **Ohio buyers will pay state sales tax** Shipping and Handling Info Collars, Hames, and other non-book items: Shipping and handling charges will be calculated using our UPS Online tools for anywhere in the United States. Please select one of the UPS options for your shipping option. Since will be shipping via UPS, we will need a physical address instead of a PO Box. We are no longer shipping internationally. Books: Books will be shipped at a flat rate, so select Book Rate as your shipping option when you check out. Refund Policy We will be happy to give you a refund if you receive the collar and it is the wrong size. However, we have other sizes available, so please get in touch before sending the collar back! **Buyer pays all shipping costs**. Contact Information If you have any questions about our products or if you want to request a different size or style, email us at jannaomi@cboss.com or you can give us a call at 1-330-337-7343 during regular business hours and we will be happy to assist you. Seller's Guarantee My selling practices are honest and fair. If you feel I have misrepresented my product, please get in touch with me and I will be happy to work any problems out. |

